Refund / Return Policy

Qelpin

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@qelpin.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Qelpin is operated by Shenzhen Juncu Trading Co., Ltd.

Company Name: Shenzhen Juncu Trading Co., Ltd.

Address: Room 406, No. 26 Gangde Road, Tongxin Community, Baolong Subdistrict, Longgang District, Shenzhen City, Guangdong Province, China

Phone: +86 171 4957 8263

Email: support@qelpin.com